By The mobile telecommunications industry has penalised and suspended content providers who repeatedly failed to meet contractual agreements with carriers, AMTA Chief Executive Officer, Chris Althaus, said today. He said carriers had suspended and fined content service providers, such as premium mobile services, which continued to breach standards for honesty and
New Mobile Telecommunications Industry Code Prioritises Customer Service
The mobile telecommunications industry is committed to improving customer service, consumer information and management tools to assist customers maximise their user experience as well as better understand and monitor their usage. AMTA CEO Chris Althaus was commenting on today’s release of complaints figures for 2011-12 by the Telecommunications Industry Ombudsman
Mobile Industry Welcomes The ACMA’s Registration of new Mobile Premium Services Code
The registration of the Mobile Premium Services Industry Code will enhance consumer confidence and assist in stamping out rogue content providers who fail to meet required standards of transparency and accountability to customers, the Chief Executive Officer of the Australian Mobile Telecommunications Association, Chris Althaus, said today. The Australian Communications